Retention Division ~ retentiondivision.org

Consumer Alert
Retention Division
http://retentiondivision.org

Unlicensed Loan Modification Services

May 15, 2013

The Washington State Department of Financial Institutions (DFI) has received complaints from consumers who reported they applied for loan modification assistance for their existing home mortgages with Retention Division.

The consumers communicated with Retention Division employees identified as Tony Luna, Patrick West, and Aubrey West. Tony Luna identified himself as an attorney with Retention Division and offered consumers participation in the HAMP modification program.

The consumers paid advance fees via cashier’s checks with the promise their existing mortgage payments and interest rates would be lowered which never happened.

The consumers did not receive the promised modification services, and have been unsuccessful in contacting Retention Division to inquire about the status of their loan modifications and to request refunds. Retention Division may also be doing business as Making Homes Affordable.

DFI has been unable to locate or contact any of the professed employees of Retention Division.

Retention Division listed its contact phone number as 888-852-0790, and its fax number as 888-892-3081.

Retention Division had purported business addresses located at
2222 Michelson Drive, #502,
Irvine, CA, 92612, and at

Retention Division
17870 Newhope St., Suite 104-547,
Fountain Valley, CA, 92708

Retention Division continues to operate a website at http://retentiondivision.org and list its email address as support@retentiondivision.com.

Retention Division is not licensed by DFI as a consumer loan company, mortgage broker, or loan originator. The company is not registered to conduct business in Washington State by the Department of Revenue or the Secretary of State.
Report Fraud

If you are suspicious of unlicensed activity by a mortgage broker, consumer lender, money transmitter, or escrow agent; contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at http://www.dfi.wa.gov.

If you feel you have been the victim of a loan scam, contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357), or online at http://www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet, contact the Internet Crime Complaint Center at http://www.ic3.gov.

If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

Retention Division

 

One thought on “Retention Division ~ retentiondivision.org

  1. SFA Reporter says:

    Address lookup
    canonical name retentiondivision.org

    aliases
    addresses 198.57.129.138
    Domain Whois record

    Queried whois.publicinterestregistry.net with “retentiondivision.org”…

    Domain ID:D166940434-LROR
    Domain Name:RETENTIONDIVISION.ORG
    Created On:24-Oct-2012 18:02:55 UTC

    Last Updated On:24-Dec-2012 03:45:13 UTC
    Expiration Date:24-Oct-2013 18:02:55 UTC

    Sponsoring Registrar:GoDaddy.com, LLC (R91-LROR)
    Status:CLIENT DELETE PROHIBITED
    Status:CLIENT RENEW PROHIBITED
    Status:CLIENT TRANSFER PROHIBITED
    Status:CLIENT UPDATE PROHIBITED

    Registrant ID:CR127199952
    Registrant Name:david miller
    Registrant Organization:retention division
    Registrant Street1:2222 michelson dr #502
    Registrant City:irvine
    Registrant State/Province:California
    Registrant Postal Code:92612
    Registrant Country:US
    Registrant Phone:+1.202-870-4316
    Registrant Email:helpdesk912@gmail.com

    Admin ID:CR127199954
    Admin Name:david miller
    Admin Organization:retention division
    Admin Street1:2222 michelson dr #502
    Admin City:irvine
    Admin State/Province:California
    Admin Postal Code:92612
    Admin Country:US
    Admin Phone:+1.2028704316
    Admin Email:helpdesk912@gmail.com

    Tech ID:CR127199953
    Tech Name:david miller
    Tech Organization:retention division
    Tech City:irvine
    Tech State/Province:California
    Tech Postal Code:92612
    Tech Country:US
    Tech Phone:+1.202-870-4316
    Tech Email:helpdesk912@gmail.com

    Name Server:NS1.ONOMI.NET
    Name Server:NS2.ONOMI.NET

    Name Server:
    DNSSEC:Unsigned

    Network Whois record
    Queried rwhois.unifiedlayer.com with “198.57.129.138”…
    rwhois V-1.5:000080:00 rwhois.unifiedlayer.com (by Unified Layer, V-1.0.0)

    network:Class-Name:network
    network:ID: NETBLK-UL.198.57.128.0/17
    network:Auth-Area: 198.57.128.0/17
    network:Network-Name: UL-198.57.128.0/17
    network:IP-Network: 198.57.128.0/17
    network:Organization: Unified Layer
    network:Tech-Contact: netops@unifiedlayer.com
    network:Admin-Contact: netops@unifiedlayer.com
    network:Abuse-Contact: abuse@unifiedlayer.com
    network:Created: 20121119
    network:Updated: 20121119
    network:Updated-By: netops@unifiedlayer.com

    %ok

    Queried whois.arin.net with “n 198.57.129.138″…

    NetRange: 198.57.128.0 – 198.57.255.255
    CIDR: 198.57.128.0/17
    OriginAS: AS46606
    NetName: UNIFIEDLAYER-NETWORK-12
    NetHandle: NET-198-57-128-0-1
    Parent: NET-198-0-0-0-0
    NetType: Direct Allocation
    RegDate: 2012-07-27
    Updated: 2012-11-14
    Ref: http://whois.arin.net/rest/net/NET-198-57-128-0-1

    OrgName: Unified Layer
    OrgId: BLUEH-2
    Address: 1958 South 950 East
    City: Provo
    StateProv: UT
    PostalCode: 84606
    Country: US
    RegDate: 2006-08-08
    Updated: 2012-11-26
    Ref: http://whois.arin.net/rest/org/BLUEH-2

    ReferralServer: rwhois://rwhois.unifiedlayer.com:4321

    OrgTechHandle: NETWO5508-ARIN
    OrgTechName: Network Operations
    OrgTechPhone: +1-888-401-4678
    OrgTechEmail: netops@unifiedlayer.com
    OrgTechRef: http://whois.arin.net/rest/poc/NETWO5508-ARIN

    OrgNOCHandle: NETWO5508-ARIN
    OrgNOCName: Network Operations
    OrgNOCPhone: +1-888-401-4678
    OrgNOCEmail: netops@unifiedlayer.com
    OrgNOCRef: http://whois.arin.net/rest/poc/NETWO5508-ARIN

    OrgAbuseHandle: ABUSE3581-ARIN
    OrgAbuseName: Abuse Department
    OrgAbusePhone: +1-888-401-4678
    OrgAbuseEmail: abuse@unifiedlayer.com
    OrgAbuseRef: http://whois.arin.net/rest/poc/ABUSE3581-ARIN

    DNS records
    name class type data time to live
    retentiondivision.org IN MX
    preference: 0
    exchange: retentiondivision.org
    14400s (04:00:00)
    retentiondivision.org IN SOA
    server: ns1.onomi.net
    email: root@ono.onomi.net
    serial: 2013031900
    refresh: 86400
    retry: 7200
    expire: 3600000
    minimum ttl: 86400
    86400s (1.00:00:00)
    retentiondivision.org IN NS ns1.onomi.net 86400s (1.00:00:00)
    retentiondivision.org IN NS ns2.onomi.net 86400s (1.00:00:00)
    retentiondivision.org IN A 198.57.129.138 14400s (04:00:00)
    138.129.57.198.in-addr.arpa IN PTR 198-57-129-138.unifiedlayer.com 86400s (1.00:00:00)
    129.57.198.in-addr.arpa IN SOA
    server: ns1.unifiedlayer.com
    email: abuse@unifiedlayer.com
    serial: 2012101600
    refresh: 28800
    retry: 14400
    expire: 3600000
    minimum ttl: 300
    86400s (1.00:00:00)
    129.57.198.in-addr.arpa IN RRSIG
    type covered: NSEC (47)
    algorithm: RSA/SHA-1 (5)
    labels: 5
    original ttl: 10800 (03:00:00)
    signature expiration: 2013-06-13 20:00:30Z
    signature inception: 2013-06-03 20:00:30Z
    key tag: 23195
    signer’s name: 198.in-addr.arpa
    signature:
    (1024 bits)
    10800s (03:00:00)
    129.57.198.in-addr.arpa IN NSEC
    next domain name: 13.57.198.in-addr.arpa
    record types: NS RRSIG NSEC
    10800s (03:00:00)
    129.57.198.in-addr.arpa IN NS ns2.unifiedlayer.com 86400s (1.00:00:00)
    129.57.198.in-addr.arpa IN NS ns1.unifiedlayer.com 86400s (1.00:00:00)

    — end —

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